Permission Marketing: The Basic But Important
Things You Need to know.
There is no doubt that the most vital aspects as far as email marketing
is concerned, is the permission marketing concept. This is the
one and only thing that distinguishes genuine email marketers from
spammers. But for some reason, this concept remains a difficult to
understand area to many people, even to some professional internet
marketers.
First things firsts, lets start by trying to clarify what constitutes
spam, before pointing out what type of permission you need to have so
that your email marketing campaigns are not considered as
spam.
The permission aspect of email marketing is of tremendous importance,
since you may have legal problems if you do not comply with all the
rules and regulations evolved. I should also let you know that, just
being within the law is not enough in this case. There are quite a
number of mails which are well within the anti spam laws, but may still
be considered as spam by the recipient.
It is quite true that the introduction of the anti-spam laws was a big
step in the right direction, taken to categorize and reduce spam, but
these laws do not help so much in spam reductions, especially because
they usually differ from country to country, or even from state to
state. Thereby marketing the permission marketing concept even more
difficult to analyze.
Here is our definition of spam, which actually goes beyond the laws of
different countries and encompasses what we believe to be true
"permission marketing":
"Spam is simply an email that you send to someone whom you did not
directly obtain permission to communicate with.
This definition may not take every aspect of spamming in to
consideration. But as we all know, if you leave a word vague, you
subject it to diverse interpretations. In our case, the word
“Permission” is kind of vague. By observing certain common scenarios on
the internet today, it seems clear that some cases, permission to send
emails to certain people for marketing purposes, is not really given.
The type of permission you need to get
In most cases you can only work with email marketing professionals and
service providers (Aweber and others) in sending emails if and only if
you have obtained permission in one of the following ways:
1-Your subscribers have registered or opt-in to your mailing list
through your website
This may be to register for your newsletter or maybe entering their
email address in a check box when filling a form on your website. Please
it is important to note that this checkbox should not be checked by
default and you must plainly explain that by checking the checkbox, your
website visitors are agreeing to receive communication by email from
you.
2-Your subscribers have completed an offline form and have clearly
indicated their wish to receive emails from you.
Permission for marketing is given If a person fills out an offline form,
say a survey or a contest, you don’t in anyway have the right to use his
contact information to send him emails, unless he clearly gave his
consent by checking a box indicating they wish to be contacted by you.
3- Your subscribers have expressly given you their private or
business cards containing their personal information
If someone gives you his business card and you've explained that you'll
be in touch via email, then you have the right to send them emails on
the subject you agreed upon.
4- Your subscribers have bought something from you in the last two
years
Most people may not know this, but by purchasing one of your products /
services, your customers have implicitly given their permission. You can
well do your marketing by sending emails in this case, but it is still
better to ask them before. So why not include a simple checkbox in your
online payment process asking if they would want to receive emails from
you?
The scenarios that are not permissions
Typically, anything that is not identified in any of the above
situations, results to the email being a spam. However, it is good to
clarify a number of scenarios that do not constitute permission.
1- You got the email from a third party
Whether you bought a list that has been provided by a partner or bought
the customer list of a competitor who has gone bankrupt, people listed
in that list did not give you permission to send them emails marketing
your products, and therefore would consider your emails as spam.
No matter where this type of list is coming from, you can not work with
email marketing professionals and email marketing service providers in
this case.
2- You copy and paste or harvests email addresses from the Internet
Just because some people make their email addresses visible on the
Internet, doesn’t mean that they want to read emails from you! It is not
ethical to rip email addresses from the internet and start using them to
spam people. Sadly enough that is what is happening on the internet
today. That is gross violation of the permission marketing concept.
3- You have not send any email to the address for a period of two
years or more.
Generally speaking in email marketing, permission does not expire. That
not withstanding, if you had obtained permission legitimately, it is
highly probable that your subscriber will not remember you if you don’t
send any mails for very long periods of time. If you do not have
anything sent to an email address for at least two years, then it is too
late to start sending because your emails will be considered as spam.
With this, you see that the permission marketing concept can be sometime
tricky to deal with.